Legal Terms & Conditions

Terms of Service

Please read these terms carefully before using our English learning platform.

Acceptance of Terms

By accessing and using Lion English's platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Important: These terms constitute a legally binding agreement between you and Lion English.

User Accounts & Registration

Account Requirements
  • • Must be at least 13 years old
  • • Provide accurate registration information
  • • Maintain account security
  • • Not share account credentials
  • • Update information when needed
Prohibited Activities
  • • Creating fake or duplicate accounts
  • • Impersonating others
  • • Sharing inappropriate content
  • • Attempting to hack or disrupt services
  • • Violating intellectual property rights

Learning Services

AI Learning Features

24/7 AI Tutoring

Our AI tutors are available around the clock to provide personalized learning experiences, conversation practice, and instant feedback on your English skills.

Learning Materials

Access to comprehensive learning materials, interactive exercises, and progress tracking tools designed to enhance your English learning journey.

Live Teacher Sessions

Booking & Cancellation

Sessions can be booked up to 2 weeks in advance. Cancellations must be made at least 24 hours before the scheduled session to avoid charges.

Session Conduct

Students must be punctual, respectful, and prepared for sessions. Teachers reserve the right to end sessions early for inappropriate behavior.

Payment & Billing

Payment Methods
  • • Credit and debit cards
  • • Digital wallets
  • • Bank transfers
  • • Prepaid credits
Billing Terms
  • • All prices are in USD
  • • Credits expire after 12 months
  • • No refunds for used credits
  • • Automatic renewal for subscriptions

Intellectual Property

Our Content

All content on our platform, including but not limited to lessons, materials, software, and designs, is owned by Lion English and protected by copyright laws.

Your Content

You retain ownership of content you create, but grant us a license to use it for service improvement and educational purposes.

Usage Rights

You may use our content for personal learning only. Commercial use, redistribution, or modification without permission is prohibited.

Disclaimers & Limitations

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We are not liable for any damages caused by service interruptions or technical issues.

Learning Outcomes

Learning progress depends on individual effort and commitment. We do not guarantee specific learning outcomes or proficiency levels within a certain timeframe.

Third-Party Services

Our platform may integrate with third-party services. We are not responsible for the content, privacy practices, or availability of these external services.

Termination

Account Termination

We may terminate or suspend your account at any time for violations of these terms, fraudulent activity, or other reasons at our discretion.

Your Right to Cancel

You may cancel your account at any time through your account settings. Unused credits may be refunded according to our refund policy.

Effect of Termination

Upon termination, your access to services will cease immediately. We will retain your data as outlined in our Privacy Policy.

Contact & Support

If you have questions about these Terms of Service or need support, please contact us:

Email: [email protected]

Support: [email protected]

Last Updated: 7/11/2025