Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal Information
  • • Name and contact information (email, phone number)
  • • Age and educational background
  • • English proficiency level and learning goals
  • • Payment and billing information
  • • Profile pictures and avatars
Usage Data
  • • Learning progress and performance metrics
  • • Course completion rates and time spent
  • • Interaction with AI tutors and teachers
  • • Device information and browser type
  • • IP address and location data

How We Use Your Information

Learning Experience

  • • Personalize your learning path
  • • Match you with suitable teachers
  • • Track your progress and achievements
  • • Provide targeted feedback and support

Service Improvement

  • • Analyze usage patterns and trends
  • • Improve our AI algorithms
  • • Enhance platform features
  • • Develop new learning materials

Communication

  • • Send important service updates
  • • Provide customer support
  • • Share learning tips and resources
  • • Notify about new features

Security & Compliance

  • • Verify your identity
  • • Prevent fraud and abuse
  • • Comply with legal obligations
  • • Protect our platform and users

Data Protection & Security

Encryption

All data is encrypted using industry-standard SSL/TLS protocols during transmission and at rest.

Access Control

Strict access controls ensure only authorized personnel can access your personal information.

Regular Audits

We conduct regular security audits and assessments to maintain the highest security standards.

Data Minimization

We only collect and retain the minimum amount of data necessary to provide our services.

Data Retention

Active Accounts

We retain your data as long as your account is active and you continue to use our services.

Account Deletion

When you delete your account, we will permanently remove your personal data within 30 days.

Legal Requirements

Some data may be retained longer if required by law or for legitimate business purposes.

Your Rights

Access & Control
  • • View and download your data
  • • Update your personal information
  • • Delete your account and data
  • • Opt-out of marketing communications
Privacy Settings
  • • Control data sharing preferences
  • • Manage notification settings
  • • Set profile visibility options
  • • Configure learning data sharing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Last Updated: 7/11/2025